Privacy Policy

1. Who is responsible

H INTERNATIONAL NY LLC operates Teelabz and teelabz.com. This policy covers information handled through the store and related customer-service communications. The store uses SHOPLINE as its ecommerce platform. Contact service@teelabz.com about privacy questions or requests.

Third-party sites and services you choose to use may have their own privacy notices. Our registered business address appears below; it is not the address for returning products.

2. Information you provide

When you order, create an account, subscribe or contact us, we receive information relevant to that interaction. This may include your name, email address, telephone number if supplied, billing and delivery addresses, purchased products, selected sizes and colors, order history, support messages, return details and any photos or reviews you submit.

We also receive transaction information such as payment status, payment-method type and refund details. Payment credentials are handled through the checkout and relevant payment providers. Please do not send full card numbers, card security codes or account passwords by email.

3. Browsing information, cookies and similar tools

When you visit the store, the website and its service providers may process IP address, device and browser information, pages viewed, referral information, shopping-cart events and cookie or similar identifiers. Cookies can support essential functions such as remembering a cart, maintaining a session, checkout and security.

Where analytics or advertising tools are enabled, browsing events and identifiers may also help measure store performance, understand campaign results or provide advertising. The information involved depends on the tools actually enabled and your privacy choices. We do not rely on this notice as a substitute for any consent required by law.

Manage cookies through browser settings and any cookie or privacy controls offered on the store. Blocking essential cookies may affect account, cart or checkout functions. Optional technologies are subject to the choice or consent requirements that apply to you.

4. Why we use information

We use relevant information to process payments and orders; arrange dispatch and delivery; communicate order updates; provide account and customer support; handle returns and refunds; prevent fraud and misuse; maintain transaction records; and comply with legal obligations.

Where applicable, we also use information to improve the store and measure campaigns. Promotional emails are sent subject to applicable consent and marketing rules. You may unsubscribe through the link in a marketing email or contact us. Necessary order and service messages may still be sent.

Where a legal basis is required, processing may depend on contract performance, compliance with law, consent, or legitimate business interests that are not overridden by your rights. You may withdraw consent for future consent-based processing; withdrawal does not affect processing that was lawful before withdrawal.

5. Service providers and disclosures

Information may be shared with relevant providers to operate the store and fulfill orders, including SHOPLINE and hosting providers, payment processors, fulfillment and delivery providers, support services, security providers and professional advisers. Providers receive information appropriate to their role and remain subject to applicable legal and contractual requirements.

If analytics or advertising partners are used, they may receive online identifiers and activity information subject to applicable privacy rules and your choices. Some disclosures for cross-context advertising or targeted advertising can be treated as a “sale” or “sharing” under certain state laws even without a cash payment.

Information may also be disclosed when required by law, to protect legal rights or safety, or in connection with a lawful business transfer subject to applicable safeguards. We do not describe all third-party processing as anonymous or exempt from privacy requirements.

6. Your privacy rights and choices

Depending on your location and applicable law, you may have rights to access, correct, delete or obtain a copy of personal information; object to or restrict processing; withdraw consent; or opt out of sale, sharing or targeted advertising where those rights apply.

Send requests to service@teelabz.com and describe the right you wish to exercise. We may ask for information reasonably necessary to verify your identity or an agent’s authority, while avoiding unnecessary collection. We respond within the time required by applicable law and explain any lawful reason for denying or limiting a request.

Where applicable law requires recognition of a valid universal opt-out signal, that requirement applies to the store’s relevant processing. Browser cookie blocking, email unsubscribing and statutory advertising opt-outs may address different activities. Contact us if you need help identifying or exercising the relevant choice.

You may have the right to appeal a decision or complain to a privacy regulator. We will explain an available appeal route when required and will not unlawfully discriminate against you for exercising privacy rights.

7. Retention and processing locations

We retain information for as long as reasonably necessary for the purposes described here, including fulfilling orders, handling support, keeping required accounting records, preventing fraud and resolving disputes. The period depends on the information, transaction and applicable legal requirements; a valid deletion request may be subject to lawful retention exceptions.

The store and its providers may process information in countries other than where you live. Where law requires safeguards for an international transfer, the relevant safeguards must be used for that transfer.

8. Security and children

We use reasonable administrative, technical and organizational measures appropriate to the information processed. No online transmission or storage method is completely secure. Protect your account credentials and contact us if you suspect misuse involving a store account or order.

The store is intended for a general audience and is not directed to children under 13. We do not knowingly collect children’s information in violation of applicable law. If you believe a child has provided information without appropriate authorization, contact us so we can investigate and take the steps required by law.

9. Policy updates and contact

We may revise this policy to reflect changes in the store, providers or legal requirements. The current version is published on this page. We provide additional notice or obtain consent for changes where required by law.

For questions or requests, email service@teelabz.com. The company responsible for the operation of this store is identified below.

Company & customer care

Brand / website: Teelabz / teelabz.com

Legal operator: H INTERNATIONAL NY LLC

Registered business address:
34 LINFORD RD GREAT NECK, NY, USA
This is not the product-return address.

Customer support: service@teelabz.com